This documentation was deprecated 08/01/17. Information here may be incomplete or out of date.
The idea of handing off inventory and fulfillment responsibility to an outside party can be daunting - When do we make the switch? How can we make sure nothing falls through the cracks?
We get it. This is a critical time. We’ll be here to guide the process, and to make sure the transfer is seamless.Here’s what to expect:
A Ship Notice is a simple document that you create whenever you are shipping us product. This document gives our warehouse a heads up that stock is on the way and that we should be prepared to check it in.
When shipping us your initial products, there are a few ways customers handle this - in terms of deciding what to send.
Typical Scenario: You currently receive + ship orders on a daily/regular basis.
If this is the case, we generally recommend sending us your inventory in two phases. The first shipment will be between 50-70% of your inventory (across all SKUs). This allows you to maintain fulfilling orders while the initial stock is en route to us. Create an individual Ship Notice for each shipment.
Once we have received & counted in the new stock we will begin shipping orders for which we have items in stock. You will automatically receive a notice that we have received your stock and it's been counted in.
Upon receiving this notice, we recommend creating a second Ship Notice and send us the remainder of your inventory. At this point we will be shipping orders as they arrive and you can cease any fulfillment.
**NOTE: We have created a few fail-safes to ensure orders are not fulfilled more than once during the transition: